We know it is a big decision to select the designer and developer to build your new website. Here is a list of some of the most frequently asked questions we get asked by prospective clients. Hopefully, our answers will shed some light on how we work, how we build your website, and the services we provide.
If you have any other questions, please reach out to us via email or phone. We’re always here and would love to work with you!
How much do your websites cost?
Giving an average price for creating a WordPress site is difficult as each website project is different. Some projects are very complex requiring a great deal of customization, extensive content creation, and SEO work. Other websites are simple and straightforward requiring just customization of an “off-the-rack” theme template.
In general, though, depending on their complexity and time completion requirements, our websites cost between $1,500 to $7,000+.
How long does it take to create a website?
On average, a new website takes between 2 to 4 months to complete. Simple websites with few customizations can be built in much shorter time frames.
How do you keep your projects on time and in budget?
Managing your project to prevent delays and cost overruns is one of our top priorities. We have in place a number of processes to keep your website on track and in budget. These processes include approval of interim deliverables, using a change budget, and regular ongoing client communication.
We are happy to discuss how we manage our projects. A complete list of our project management policies and procedures is included in our Proposal of Services and our Master Services Agreement.
How many projects do you take on at the same time?
At any given time, we are focused on building two new websites only.
What kind of training do you provide?
After your website launch, we will conduct in-person or virtual training on all the day-to-day tasks your staff will perform on your new website. We provide instruction on the development site (a copy of the live site) to make the process less stressful.
Training will be considered complete when all your staff members report that they feel confident in completing the tasks to which they have been assigned. We will also give you an introduction to Google Analytics and Google Console so you can track your website performance in the wild.
Once training is complete, you will be given login credentials to the live site. You will also receive an owner’s guide and a written training guide containing step-by-step instructions and screenshots for updating your new website.
What happens if I already have a website and I just need some tweaks?
We would be happy to meet with you to assess your current situation. However, we only work on existing WordPress sites that have been properly maintained, use high-quality plugins and themes, and have been well-coded.
Not sure if this is you? Please reach out and we can help you evaluate your current website and plan the next step.
Are there ongoing costs after the website is built?
Yes there are and we will provide you a dollar estimate of these ongoing costs in our Proposal of Services.
Your new website will require regular updates to keep its software current. If you desire ongoing support, we offer several types of monthly care plans. Your plan can be customized to fit your unique business needs. It can include software updates, monitoring, security protection, content updating, or help-desk support needs.
In addition, you will need to pay for your website’s ongoing hosting and domain registration as well as plugin and theme renewals.
Why do you use WordPress?
WordPress is a popular and flexible open source content management software that currently powers about 35% of all websites on the Internet. Tens of thousands of developers from all over the world add to its core, oversee its security, and keep it up to date to modern standards and best practices. The platform is very adaptable, allowing developers to add functionality (plugins) to meet rapidly evolving business needs. It is supported by a community of WordPress developers, designers, and users who meet regularly in 1,500+ Meetup Groups and WordCamps throughout the U.S. to share their expertise and experience and to keep the platform robust.